We are approved as a Which? Trusted Trader

Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass a rigorous assessment process.  Not just anyone can become endorsed.

The assessment process involves:

Credit check - A preliminary credit check to validate the financial health and stability of a sole trader / business.

References - Customer reference checks, chosen at random by a member of the Which? Trusted Traders endorsement team to ensure a breadth of consumers are consulted.

Business procedures A thorough examination of business and administrative procedures.

Interview and assessment - We are visited in person by a Which? Trusted Traders assessor and interviewed.

Code of Conduct The sole trader/business signing up to the scheme agrees to abide by the code of conduct and our terms and conditions.

Who makes the grade? Which? not afraid to fail those who do not make the grade. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet our high standards are credited with Which? Trusted trader status.

If things go wrong An extra benefit of using Which? Trusted Traders is that Which? have an Ombudsman Services on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted trader customers.

You can view our Which? public profile by clicking on this link below

http://trustedtraders.which.co.uk/businesses/the-boiler-room/